Support & FAQ

 

Certainly! We prioritize customer privacy and safeguard sensitive information. We don’t retain financial details, and personal data (name, email, phone, address) is securely managed solely for order processing and updates. Your information is strictly confidential and never shared with third parties.

Enjoy complimentary shipping for orders exceeding ₹799. Our commitment is to offer clear and budget-friendly shipping choices, ensuring a hassle-free shopping experience for you.

Certainly! We cover a wide range of Pin-Codes throughout India, ensuring joy reaches every corner. To confirm delivery availability, visit the product page and input your Pincode. We’re dedicated to bringing our delightful products directly to you. Enjoy a seamless shopping experience!

Our silver jewellery is coated with rhodium which protects it from tarnishing or turning black and ensures long-lasting brilliance.

Given below are a few caring tips to ensure proper care of your jewellery:

– Store in the plastic zip-lock bag provided, if not in use for an extended amount of time

– Keep away from perfumes, soaps, extreme temperatures or anything acidic

– Keep safe from impact

We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. After order confirmation, we typically dispatch your order within 48 hours. Once dispatched, most deliveries are completed within 4-6 business days, varying based on your location. We strive to ensure a speedy and reliable delivery process to bring joy to your doorstep.

Please go to “orders” tab in “My Account” section and find an option to process “Return”, complete the process and initiate a return.

Please note that it takes up to 3 working days to get the return pickup done from your location. In case your return pick up is not done within 3 working days, please reach out to us on care@blinged.co

No worries! If you have forgotten your Blinged account password, please go to the login screen and click on forgot password. Once done, please enter the email ID that you had registered your account with and a password reset link will be sent to your email ID. By clicking on this link, you can reset your password.

Our silver jewelry is crafted from 925 silver, the highest quality and purest form of silver widely employed in jewelry production globally.

We initiate the refunds within 48 hours of us receiving the product in our Warehouse.

For Prepaid orders: Refunds are initiated directly to the original payment source.

For COD orders: Refunds are initiated via a Razorpay Payout link, which we share with the customers who opted to return. Please enter the correct details in the link and choose the mode of accepting payment.

You can cancel your order from our Website. However, please note the cancellation window is open until your order is processed. We won’t be able to take the cancellation request post that.

To provide you with a convenient shopping experience, we accept various payment options. You can pay for your order using credit cards, debit cards, cash on delivery (COD), bank transfer, UPI, and other major modes of payment.